OTN - VIRTUAL Appointments


Your healthcare provider has made an appointment to see you via eVisit, instead of in person. Using your computer or mobile device, along with technology provided by the Ontario Telemedicine Network (OTN), you can connect with your healthcare provider without having to leave your home. All it takes is internet access and a browser plugin. eVisits reduces the time, cost, and stress associated with travelling to an appointment.


What is an eVisit?

An eVisit is just like a regular appointment; the only difference is that you will see and speak with your healthcare provider via video. Before you start the appointment, your healthcare provider will already have all relevant information about you to support your eVisit.


What do I need to do an eVisit?

eVisits are easy to do. If you currently use email and access the Internet, have a personal computer with a webcam, speaker and microphone, or a smartphone or tablet — you’ve already got all the skills and equipment you need.


How does it work? The healthcare provider arranging the eVisit will send you an email invitation, and might give you a Personal Identification Number (PIN).


Check your system or device ahead of time. For the best experience, we recommend using Chrome on your personal computer. For mobile devices, download and install the required application before your appointment. Click the test your device link to verify your internet connection, and check your device for video readiness.


When the time comes for your appointment, click the Start eVisit link. You’ll be asked to enter your name (and, if needed, the PIN you were given). A video window will open on your computer and your personal, private appointment will begin.


Is there a cost?

No. There is no cost to patients to do an eVisit.


Will the eVisit be private?

Just like an in-office healthcare appointment your eVisit will be private and confidential. It can only be seen and heard by you and your healthcare provider.


DR. MOHATAREM

Dr. Mohatarem will now be offering virtual visits by OTN. The instructions for this can be found below. As always, call the office to arrange an appointment time and date and this will be used for your virtual appointment. Dr. Mohatarem will send you an email before your appointment with instructions. Please be sure to be logged on 5 minutes prior to your appointment and please do not be late as we are trying to assist as many patients as possible during this time.

Thank you all so much for assisting in this temporary transition.

All the best,

Dundas Family Medical Group